The people factor

myfpimage1People have always been important to business and the functioning of organisations but recent developments have resulted in a shift in the way people think and behave. Significant drivers in this ‘evolution’ include:

  • Increased access to knowledge and information
  • Increased awareness of their environment
  • Greater expectations of others in positions of ‘authority’
  • The ability to join with others to question the status quo

The net effect of these developments is that people feel increasingly empowered to influence their environment.

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